Privacy Policy

Introduction

LazyQS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tender analysis platform.

Information We Collect

Personal Information

• Name and email address (via Google or Facebook authentication)
• Trade and scope of work information
• Organisation details
• Payment and billing information (processed securely via Stripe)

Document Data

• Tender documents you upload (PDFs, Word docs, Excel files)
• Extracted text and analysis results
• Generated reports and exports

Usage Information

• Log data including IP address, browser type, and access times
• Project creation and document upload activity
• Feature usage and interaction patterns

How We Use Your Information

• To provide and maintain our tender analysis services
• To process your documents and generate LazyQS findings
• To manage your account and subscriptions
• To send you important service updates and notifications
• To improve our platform and develop new features
• To detect and prevent fraud or unauthorized access

Data Storage and Security

We implement industry-standard security measures to protect your data:

• All documents are stored securely in encrypted cloud storage (DigitalOcean Spaces)
• Data is transmitted over secure HTTPS connections
• Access to your data is restricted to authorized personnel only
• We use secure authentication via Google and Facebook OAuth
• Payment information is processed securely through Stripe (we never store card details)

Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: OpenAI (for document analysis), Stripe (for payments), DigitalOcean (for storage)
• Legal Requirements: When required by law or to protect our rights
• Your Organisation: Members of your organisation can access shared projects

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Export your data in a machine-readable format
• Withdraw consent for data processing
• Object to certain data processing activities

To exercise these rights, contact us at [email protected]

Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

Cookies and Tracking

We use essential cookies for authentication and session management. With your consent, we also use Google Analytics on our marketing pages to understand traffic and improve the site. We do not run third-party advertising cookies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the platform. Your continued use of LazyQS after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Support: [email protected]